Frequently Asked Questions
Is your IPTV legal?
Yes, our IPTV service is completely legal. We operate under strict compliance with copyright laws and licensing agreements to ensure that all content provided is authorized and legitimate.
Do you offer a free trial?
Absolutely! We provide a 24-hour test so you can determine if our IPTV service is the perfect fit for your needs.
What guarantees do you offer regarding the quality of service?
We offer the best-performing IPTV service. Our servers are equipped with high bandwidth and antifreeze technology. We also provide a fast delivery service for orders by e-mail. If one of your subscriptions does not work, we always solve the problem or offer alternative subscriptions.
What types of devices are supported?
We support a range of devices, such as Smart TVs, Firestick, Mag Boxes, VLC, PC, Mac, Apple TV, DreamBoxes, Enigma, Android Boxes, and Android Smartphones. Overall, we support all devices.
How many simultaneous connections are allowed?
While you can install your IPTV subscription on several devices, please note that it is only operational on one device at a time.
Why am I having buffering problems on some channels?
To ensure a smooth streaming experience with IPTV, we recommend having an internet connection with a speed between 30 to 50 Mbps. If your internet speed falls below 20 Mbps, you are likely to encounter buffering issues. This higher speed range helps to maintain consistent quality and uninterrupted service.
Does this service work in my country?
IPTV works all over the world, no matter where you live or where you are. Since you have a stable Internet connection, you will be able to watch thousands of TV channels.
What payment options are available?
We accept payments through PayPal and all major credit cards.
What should I do after I have paid?
After choosing and paying for your plan, you must contact us using one of our contact methods to help you install our service on your device.
How long does it take to receive a subscription?
It doesn’t take long, normally less than 1 hour. If you have made a purchase but still have not received anything, please do not hesitate to contact us. We will gladly look into that.
How long does it take to get a response from a support ticket?
If you submit a ticket for technical support or account activation, you can expect a response within 1 to 2 hours. We aim to reply within an hour of receiving a ticket. Please be aware that during busy periods, response times may extend up to 3 hours.
Can help me with setup?
Our experts will be happy to help you set up your equipment. Customer support is available 24/7.
Can request a refund?
Sure, You will be welcome to request a refund within 24 Hours after subscribing to any paid plan, just contact us first.
What contact methods do you offer?
You can contact us via WhatsApp or Email.